We are equal when standing in the rain

Post image for We are equal when standing in the rain

by Simon Morley on September 2, 2010

Standing in a torrential downpour at a music festival, I realised that we are all equal when we’re soaking wet. We’re all as vulnerable as each other.

It doesn’t matter if you have an expensive haircut or a tailored suit on. All that matters is that you’re wet.

Maybe the rain can break down the communication barriers we suffer everyday. Maybe all meetings should be conducted in a rain storm where no-one has the upper hand.

{ 0 comments }

All that glitters is not gold

Post image for All that glitters is not gold

by Simon Morley on September 1, 2010

Seth Godin, master of the blogging universe, recently wrote an article about choosing your customers.

As usual, he’s thoughts are far more advanced than mine – I’m behind him again.

He’s right though:

You get to choose them, not the other way around. You choose them with your pricing, your content, your promotion, your outreach and your product line.

When you start a business, your first customers are your most important customers. As a result, you might drop the price or give them extra credit to get them on board. Please don’t.

Be confident that your prices are right and if you’re selling a service, make them sign a contract. If they’re legitimate, they won’t refuse.

By discounting, you’re reducing the value of your product or service.

For example, the psychological quality of a pairs of jeans is directly proportional to the amount you pay for them. Chances are if you compare a cheap pair with an expensive pair, you’ll find they were made on a similar machine in a similar factory in a similar country.

Your prices pretty much dicate the quality of your product. Whatever you’re selling, make sure it’s priced correctly. On most occasions, people don’t care about features or benefits – they care about cost. And if yours is the same price as everyone else’s – your product is the same too.

Set your prices at the right level to get the right customers. If you want cheap customers, offer a cheap service.

{ 0 comments }

Ask for a signature…

August 30, 2010
Thumbnail image for Ask for a signature…

So you’re selling a service that requires an ongoing commitment from a customer – like designing them a website. You want the money, the client, the deal. You forget to ask for a contract. Beginners mistake. At PolkaSpots Supafly Wi-Fi, We did this a lot at the start. Get a decent contract drawn up that [...]

Read the full article →

Collaboration Tools

August 27, 2010

At PolkaSpots Supafly Wi-Fi, we like to sit near each other so we can talk things through. The problem is that you hear all the phone calls, problems, sales calls and more. You get involved with everything. And when something needs doing, you tell the person next to you straightaway. This is sometimes fine, but [...]

Read the full article →

Is free Wi-Fi killing the whole economy?

August 23, 2010

There’s talk right now about free Wi-Fi killing the coffee shop. According to dozens of stories online, cafes around the world are removing their free Wi-Fi Hotspots because they’re sick of people sitting around all day not spending any money. And who’d blame them. But is free Wi-Fi is killing the whole economy, not just [...]

Read the full article →

Success is in the eye of the beholder

August 21, 2010
Thumbnail image for Success is in the eye of the beholder

First impresssions count and as soon as you’ve told someone what you do, they think they know who you really are. It’s more important to get to know people properly. After all, I am not the Internet… Consider this, I’m the owner of a Wi-Fi Hotspot company and a small web development agency. On top [...]

Read the full article →

Globally Recognised Avatars

August 20, 2010
Thumbnail image for Globally Recognised Avatars

Recent comments on my blog have displayed a picture of the person posting. It took some time to figure out how MY blog knew who these people were. I was missing something here… Turns out some clever people have invented a single database of images called Gravatars (globally recognised avatars). Each time you post a [...]

Read the full article →

Facebook at Saturation Point?

August 19, 2010
Thumbnail image for Facebook at Saturation Point?

The total number of people now using Facebook is 500 million. That’s a lot of people, but it turns out we’re nearing saturation point. Personally, I don’t like Facebook. Lots of others share my point of view. Plenty more don’t – there are millions of people that love being part of the global popularity contest. [...]

Read the full article →

Which Social Media Tools Should You Use

August 18, 2010
Thumbnail image for Which Social Media Tools Should You Use

There are now so many new social networking websites popping up every day, it’s impossible to keep up and even harder to choose which ones to use. My advice to you is: use only the ones you understand and feel absolutely comfortable with. And, if you don’t feel happy with any, go find someone who [...]

Read the full article →

Can you hate Google

August 17, 2010

Google and Facebook are the two most visited sites in the world right now. In 20 years, which one do you think is still going to be around? With Google using Chrome to force us into a total in-browser experiece, I expect Google’s trying hard to make sure we can never leave them. But is [...]

Read the full article →